General Guidelines

Be Transparent. Always make sure you are honest about your identity and relationship to OSUIT.  Be sure to state the purpose of any site or page created. When possible, provide contact information for individuals to connect with your group through other channels.

When posting, as an individual, on digital media platforms, honesty is the best policy and other users will tolerate nothing less.  Use your real name when posting rather than a pseudonym or posting anonymously. When appropriate, clarify your position with OSUIT. If you have a vested personal or professional interest in a topic you are discussing, acknowledge this.

Protect Your Privacy and that of Others. While it is important to disclose your true identity when engaging in any online community, for your own protection you should not share personal information such as phone numbers, complete physical addresses, passwords, etc.

When managing a digital media site, review the settings to determine what information is being disclosed and adjust the settings accordingly. Likewise, don’t pass along personal information about others.

Protect your sites. As with any web page, it is your responsibility to protect every site for which you are responsible. Passwords should only be shared with those who will manage the site or are responsible for the overall effort. In all cases, more than one person should have access to make administrative changes to ensure a timely response to any needed action.

Sites using OSU copyrighted or trademarked material should adhere to OSUIT’s brand identity style guide.

Offer Value to Others. Digital media initiatives should be created when there is an opportunity to share information and build relationships. Listen and engage to get to know the others who are there. Your level of participation will determine the level of success of your participation.

It’s a conversation. Talk to your readers like you would talk to real people in professional situations. It’s okay for your comments to reflect your own personality and to say what's on your mind. Try to engage with questions or content that are open-ended, invite response and encourages comments. You can also broaden the conversation by citing others who are posting about the same topic and allowing your content to be shared or syndicated. Make sure you post in ways that easily enable sharing.

Respect Others. Treat others as you would like to be treated. Keep in mind everyone is entitled to his or her own opinion and spirited debate can be a good thing. Always maintain a level of respect for others and their viewpoints. Resist the temptation to make fun of people even if it would get you a laugh or you feel they might deserve it. When disagreeing with others' opinions, be polite. OSUIT is known for its friendliness, and this should be reflected in our online efforts just as it is in our personal interactions.

Keep Your Engagement Clean and Tasteful. Do not post offensive, obscene, racist, homophobic, sexist or sexually explicit language or photos. This type of content will not be tolerated and will be dealt with according to applicable university policies. As the administrator or manager of a site or page, it is your responsibility to ensure such content is removed immediately.

Adhere to Legal or Regulatory Requirements. Never share proprietary or confidential information or comment on anything related to legal matters without the appropriate approval. Please be familiar with university policies and procedures as well as FERPA limitations.

Do not speak or state a position on behalf of the university without prior approval. As a state–funded university, OSUIT cannot take a position a variety of topics (i.e. political candidates), and employees of the university are prohibited from stating any position on behalf of the university without prior approval.

No Alcohol or Drugs Allowed. The university’s alcohol and drug policy still applies online. Do not post content or images involving the use of these substances.

Admit Mistakes. If you make a mistake, admit it. Be upfront and be quick with your correction. If you're making changes to a blog to correct an earlier post be clear that you have done so.

Create Some Excitement. Your audience is inundated with information every day. Give them a reason to follow or engage with you.

When in Doubt, Don’t Post. If you are concerned whether posting something is appropriate, go with your gut feeling, and don’t post the content. Take a minute to review these guidelines again and modify your approach accordingly. If you’re still unsure, you might want to discuss your concerns with someone in authority. Ultimately, what you publish is yours, as is the responsibility.

See more Digital Media Guidelines