Frequently Asked Questions

More Support Questions

Additional Support FAQs

  1. How do I activate/reactive my O-Key?
    Check out the Orange Key Account Services page.
  2. How do I reset my O-Key password?
    Visit the “Forgot Password” page of the O-Key Account Services site.
  3. My class isn’t in D2L?
    If you activated your O-Key account or enrolled in the class within the last 24 hours, please wait a day. If it has been more than one day, please contact the TS Service Desk.
  4. How do I get free Microsoft Software?
    Visit the OSU Software Distribution Website.
  5. How do I use the Wireless Internet?
    Visit the OSU Information Technologies Helpdesk.
  6. What Online Services does OSUIT offer?
    See our Online Services Catalog page.
  7. How do I get to the OSUIT SharePoint site?